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Landmark study validates
Ontrak’s proven approach

Peer-reviewed research published in the prestigious American Journal
of Managed Care demonstrates the measurable impact of Ontrak Care Coaching
and provider referral intervention.

We documented our intervention.
Measured the effects.
independent researchers confirmed our results.

THE AMERICAN JOURNAL OF
MANAGED CARE | DECEMBER 2022

“Care Coaching and behavioral health provider referral programs produce long-term savings, reductions in avoidable utilization, and increases in targeted services to treat behavioral health conditions.”
Read the Study

STUDY CONTEXT

People are struggling with behavioral health—and need urgent support

AS MANY AS
1 in 5
AMERICANS ARE LIVING WITH BEHAVIORAL HEALTH NEEDS1
BUT, ONLY
43%
RECEIVE THE BEHAVIORAL HEALTHCARE THEY NEED2
AND WE SAW
2X
INCREASE IN THE PREVALENCE OF BEHAVIORAL HEALTH CONDITIONS DURING THE PANDEMIC.3

STUDY RESULTS

Through Ontrak Care Coaching and provider referral intervention, health plans realized significant cost savings—and durable health outcomes.

Financial Outcomes
$485
PMPM cost savings durable 24 months post enrollment
$11,664
average cost savings per member over 2 years
Utilization Outcomes
$110
PMPM increase in behavioral health and primary care services
66%
pre-post reduction in inpatient utilization

1. Mental health information: statistics. National Institute of Mental Health. Accessed January 15, 2021. https://www.nimh.nih.gov/health/statistics/mental-illness
2. Mental health information: statistics. National Institute of Mental Health. Accessed January 15, 2021. https://www.nimh.nih.gov/health/statistics/mental-illness
3. Czeisler MÉ, Lane RI, Petrosky E, et al. Mental health, substance use, and suicidal ideation during the COVID-19 pandemic — United States, June 24-30, 2020. MMWR Morb Mortal Wkly Rep. 2020;69(32):1049-1057. doi:10.15585/mmwr.mm6932a1

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