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About Us

Ontrak, Inc. is a leading
AI and technology-enabled
Behavioral Health Company.

Ontrak – Engaging Your Hardest to Reach Members

Ontrak offers an integrated, provider-led, coach-driven, whole person approach to identifying, engaging, and helping those with unaddressed behavioral health conditions and chronic disease, delivering durable health outcomes and meaningful cost reduction.

Improve health outcomes and lower medical costs

Ontrak focuses on the unaddressed population with a 5.4x greater cost savings opportunity over less acute behavioral health populations.

Offer a benefit tailored to each member

Through member-centric goal setting and trust building, Ontrak delivers high-quality, personalized care that is designed to ensure long-term, sustainable success.

Proactively identify those who need help

Using customizable, predictive analytics to inform population targeting, Ontrak finds eligible members for the program—all on the health plan’s behalf.


Dr. Accordino Headshot
Len Bickman Headshot
Brianna Brennan Headshot
Brandy Butler
Bent Christiansen Headshot
Dr. Feld Headshot
Andrea Garcia Headshot
Sandy Gyenes Headshot
Arik Hill Headshot
Sunmi Janicek Headshot
Brandon LaVerne Headshot
Jonathan Mayhew Headshot
Mary Lou Osborne Headshot
James Park Headshot
Terren Pizer Headshot
Jaime Prieto Headshot
Lori Wheeless Headshot
Dr. Robert Accordino
Chief Medical Officer

Dr. Accordino is responsible for all Care Community and clinical operations, our provider network, and clinical training. He joins us from Quartet Health where he served as the company’s Chief Mental Health Officer. He practices psychiatry and is on the faculty of Harvard Medical School and Massachusetts General Hospital.

Dr. Accordino has given over 80 conference, seminar and grand rounds presentations and engaged in clinical research resulting in over 40 peer-reviewed publications, book chapters, and articles in journals such as Health Affairs, Journal of the American Academy of Child and Adolescent Psychiatry, Academic Psychiatry, and Clinical Ethics.

Leonard Bickman, Ph.D.
Chief Artificial
Intelligence Officer

Leonard Bickman, Ph.D. is Ontrak’s Chief AI Officer and responsible for our AI innovation and development. He is a research professor at Florida International University, and professor emeritus at Vanderbilt University. He was a Senior Policy Advisor at the U.S. Substance Abuse and Mental Health Services Administration where his holds the Secretary’s Award for Distinguished Service. He was recently appointed to the National Advisory Council for the U.S. Center for Mental Health Services.

He is coeditor of two handbooks on social research methods and a social research methods series, and co-editing a new handbook on program evaluation. He is editor-in-chief and founder of the journal Administration and Policy in Mental Health and Mental Health Services Research. He has published more than 15 books and monographs, and 200 articles and chapters. Dr. Bickman received funding that placed him in the top 5% of developmental scientists nationally. He has received several awards recognizing his significant contributions including: a Fulbright Senior Scholarship; The American Psychological Association’s Public Interest Award for Distinguished Contribution to Research in Public Policy, and the Education and Training in Psychology Award for Distinguished Contributions; Vanderbilt University’s Earl Sutherland Prize for Achievement in Research; and the American Evaluation Association Outstanding Evaluation Award and the Association’s Alva and Gunnar Myrdal Evaluation Practice Award. He is a past president of the American Evaluation Association and the Society for the Psychological Study of Social Issues.

Brianna Brennan
Chief of Staff

Bri is responsible for enterprise business performance management and monitoring, and providing operations support and strategy for company initiatives that build customer partnerships and deliver member health outcomes and shareholder returns. Bri most recently served as Sr. Director of Market Intelligence developing and delivering innovative Value Based Payment models with a focus on Medicaid. She has more than 13 years of healthcare experience and leadership in public and private sectors focused on large system change, business development and value-based innovation in health care delivery. She holds a master’s degree in mathematics and is currently pursuing her doctorate in business administration.  In 2017, Bri was awarded a 20 year federal utility patent for a digital system that monitors treatment adherence.

Brandy Butler
Vice President, Operations, Training and Development

Brandy serves as Vice President of Operations, Training and Development. She is responsible for Ontrak team development and member operational processes. Brandy joined Ontrak in 2011 with extensive experience in process development, behavior change and health coaching.

Bent Christiansen
Senior Vice President,
Customer Strategy and Solutions

Bent managed the Social Determinants of Health business unit launch at Milliman and led strategic customer partnerships across payers, providers, and employer channels. He has deep expertise in the value-based healthcare journey, the drive for healthcare analytics and insights, and enterprise transformation. Bent’s clients have included Providence, Medecision, Fox Digital Media, Disney, and Yamaha.

Susan Etzel
Senior Vice President, Finance   and Assistant Secretary

Susan is responsible for financial planning, reporting and risk management. She joined Ontrak in 2008 and has extensive accounting and financial experience from both private and public companies.

Judy Feld, MD, MPH, MMM
National Medical Director

Judy leads clinical oversight and program innovation at Ontrak. She brings over two decades of clinical experience, over 10 years of health plan leadership, and is a Distinguished Life Fellow of the American Psychiatric Association. Judy joined Ontrak in 2020, bringing deep expertise in the successful implementation of behavioral health integration initiatives and innovative solutions in the care of vulnerable populations.

Andrea Garcia
Vice President,
Care Community

Andrea is responsible for the Care Community and is part of the Clinical Leadership Team. She is a master’s level registered nurse, and also holds a master’s in business administration.  Prior to Ontrak she worked within acute inpatient psychiatric units and emergency rooms, and brings with her a deep understanding of behavioral health, along with a desire to help underserved populations.

Sandy Gyenes
Senior Vice President,
Human Resources

Sandy leads Human Resources for Ontrak, including talent attraction and acquisition; compensation; benefits; diversity and inclusion; performance management; employee reward and recognition strategies; and consultative business support. She joined Ontrak in 2019 with more than 25 years of experience to support the organization’s growth and transformation initiatives.

Arik Hill
Chief Information Officer

Arik is responsible for technology architecture, engineering, corporate IT, data management, data science, and analytics. Arik was most recently CIO for a 150-year-old non-profit that is both established and innovative, people-centered and data-driven. He has significant international professional consulting expertise, including KPMG and Accenture, driving digital transformation in organizations of all sizes, from startups to multi-nationals. Through decades of experience, he has a track record of proven executive leadership and subject matter expertise in business operations and strategy, product and process engineering, digital services, and customer success.


Sunmi Janicek
Chief Compliance
and Privacy Officer

Sun is responsible for overseeing all aspects of the Ontrak program for compliance with regulatory and contractual requirements. She joined Ontrak in 2020 with over 20 years of leadership experience in managed care compliance, delegation oversight, and accreditation. She most recently served as Chief Compliance Officer for Agilon Health and previously held executive roles at WellCare, CalOptima, and Gorman Health Group.

Brandon H. LaVerne
Chief Financial Officer

Brandon leads all aspects of our Finance and HR operations. He brings 27 years of public company experience in roles that have included Chief Financial Officer, Treasurer, Vice President and Assistant Secretary. He joined Ontrak in 2020 from PCM, Inc., a $2.2 billion technology solutions provider where he oversaw 14 acquisitions and 2 subsidiary IPOs.

Jonathan Mayhew
Chief Executive Officer

Jonathan leads all aspects of Ontrak’s business. He joined the company in 2021 from CVS where he was Chief Transformation Officer. Jonathan brings deep experience in building and leading multi-billion dollar healthcare businesses at Aetna and Cigna, and a proven track record of delivering record growth for public companies. Jonathan’s passion is to transform behavioral health for vulnerable populations.

Mary Louise Osborne
Chief Customer Officer

Mary Lou is responsible for sales to new customers, our current customer partnerships, and the office of project and service enablement. She brings a proven track record of leadership in expanding multi-billion-dollar government and commercial businesses at CVS Health/Aetna, and Coventry Health Care. Her decades of managed care experience and executive leadership come with proven results in new business development, growth, and expansion.

Mary Lou is customer focused; she enjoys building deep trusting relationships and supporting customers in achieving their goals. She is highly respected by employers, health care providers and governmental leaders. Ontrak’s mission of improving health and saving as many lives as possible attracted her to this new role.

Tanya Ozkan
Senior Vice President, Customer Experience

Tanya is responsible for all new partner and existing implementations/on-boarding as well as company-wide cross-functional projects. She joined Ontrak in 2017 and has extensive experience in complex program and project management, operations and network management with health plan managed care and benefit management companies.

James Park
Chief Accounting Officer

James leads all accounting and reporting functions.  He joined Ontrak in 2019 and brings over 20 years of accounting experience, including 7 years as Controller of a $3 billion SaaS company and 10 years at PricewaterhouseCoopers.

Terren S. Peizer
Founder | Chairman of the Board | Executive Chairman

Terren is an entrepreneur, investor, and financier with a special interest in healthcare. He is the founder of Ontrak, Inc. and has served as the Company’s Chairman of the Board of Directors since the company’s inception in 2004. To learn more about Terren, click here.

Jaime Prieto
Chief Marketing Officer

Jaime leads all of our corporate, customer, product, consumer marketing, and member enrollment. Since joining Ontrak in 2020, he has implemented a lead generation effort, launched our first national marketing campaign, and developed a new brand strategy for the company. Jaime has decades of global leadership experience after serving as President of Global Brand Management at Ogilvy and most recently as a Global Client Leader at WPP.

Tej Rajendran
Director of Product Management

Tej co-leads the Product team focused on improving member outcomes by best serving the Care Team and Member Engagement Team.

Tej started at Ontrak as a software engineer and successfully transitioned into product management and has since been responsible for transforming the Care Community’s tools. She has fostered exemplary cross functional collaboration and extreme user empathy through deep subject matter expertise.

Tej has a degree in Computer Engineering from Purdue University, a certification in wellness coaching, and believes that anything is possible when you are fearless, curious, and growth minded.

Manny Severino
Director of Product Management

Manny co-leads the company’s Product team, primarily focused on the Ontrak and LifeDojo Mobile product lines.

Manny is a seasoned healthcare/technology professional with over 15 years of experience in the medical device, biotechnology, and digital health industries. Manny started his career optimizing medical device manufacturing processes, transitioned to sales engineering after earning an MBA, and has been practicing Product Management for the last 7 years.

He loves fostering an open and team-oriented company culture that empowers people to think critically and solve problems. Manny believes Diversity, Equity, and Inclusion are not buzz words, but a necessary lens that that drives competitive advantage and brings the best products to market.

Jenifer True Donahue
Vice President, Provider Services & Operations

Jenifer is responsible for Provider Services and Operations at Ontrak, where she has worked in various roles across the organization since 2012. She has over 20 years of experience in provider services, operations, product management and data analytics. Jenifer has a proven track record of building and maintaining provider networks that work collaboratively with our care team to service members most at need.

Lori Wheeless
Senior Vice President of Digital Services Operations

Lori Wheeless joined Ontrak in 2021 and brings extensive experience in information technology operational design, implementation and management, project and product management, process engineering, digital process mining and business intelligence. She spent her career focusing on implementing high value, efficient, and cost-effective technologies in support of delivering frictionless solutions to critical frontline staff and stakeholders.

Board of Directors

Terren Peizer Headshot
Terren S. Peizer
Richard A. Berman
Diane Seloff
Michael Sherman
Rob Rebak
Edward Zecchini