Mission, aligned.
Ontrak’s integrated care model gives providers complete confidence
that members will receive the highest quality behavioral healthcare,
coaching, and ongoing support.
Discover why 7,900+ behavioral health providers work with Ontrak.
Specialization
Behavioral health is our sole focus. And we’ve led the industry for 2+ decades.
Systematic engagement
Our highly trained team coordinates care and helps break down barriers.
Bi-directional communication
We share updates, notes, status, and assessments (with member consent).
Fast payments
We pay you directly, helping to ensure timely, accurate claims processing
Adherence
Consistent, proactive engagement helps members stick to treatment plans.
Proven outcomes
66% avg. retention rate. 55% avg. graduation rate. 43% reduction in ED visits.
Become an Ontrak provider.
When you join our network,
you join a like-minded community
focused on a singular mission.
Call 855-840-3627 (option 2)
RESOURCES
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Treatment Plan / Summary Form
Providers must submit treatment plans for all members by the third visit. Each subsequent visit requires a treatment summary. Please submit each within five business days of service. The date of service must match the claim submission.
Fax: 888-972-9589
Secure email: [email protected]
Claims
Please submit all claims electronically to Ontrak’s TPA, Keenan and Associates.
Payor ID KEE01 (Office Ally)
Payor ID 95279 (All Others)
Billing / Claims Questions
Phone: 310-444-4395
Email: [email protected]
Keenan and Associates
P.O. BOX 2744, Torrance, CA, 90509
Contact
Mailing address
Ontrak Health
2200 Paseo Verde Parkway
Suite 280, Henderson, NV 89052
Network Management Support
Phone: 855-840-3627 (Option 3)
Fax: 833-908-0144
Email: [email protected]
Care Coaches
Phone: 866-321-6560
Member referrals/eligibility questions
Fax: 888-908-0144
Email: [email protected]
Provider Newsletter
Subscribe to our Ontrak Provider Newsletter for program and provider updates delivered directly to your inbox.
MAILING ADDRESSES
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Texas Integrated Health, Inc.
2200 Paseo Verde Parkway
Suite 280
Henderson, NV 89052
Health Matters IPA, LLC
2200 Paseo Verde Parkway
Suite 280
Henderson, NV 89052
California Integrated Health, Inc.
2200 Paseo Verde Parkway
Suite 280
Henderson, NV 89052
