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Mission, aligned.

Ontrak’s integrated care model gives providers complete confidence
that members will receive the highest quality behavioral healthcare,
coaching, and ongoing support.

Discover why 7,900+ behavioral health providers work with Ontrak.


Behavioral health is our sole focus. And we’ve led the industry for 2+ decades.

Systematic engagement

Our highly trained team coordinates care and helps break down barriers.

Bi-directional communication

We share updates, notes, status, and assessments (with member consent).

Fast payments

We pay you directly, helping to ensure timely, accurate claims processing


Consistent, proactive engagement helps members stick to treatment plans.

Proven outcomes

66% avg. retention rate. 55% avg. graduation rate. 43% reduction in ED visits.

Become an Ontrak provider.

When you join our network,
you join a like-minded community
focused on a singular mission.
Call 855-840-3627 (option 2)


Treatment Plan / Summary Form

Providers must submit treatment plans for all members by the third visit. Each subsequent visit requires a treatment summary. Please submit each within five business days of service. The date of service must match the claim submission.

Fax: 888-972-9589
Secure email: [email protected]


Please submit all claims electronically.

Payor ID 95280

Billing / Claims Questions
Email: [email protected]


Mailing address
Ontrak Health
2200 Paseo Verde Parkway
Suite 280, Henderson, NV 89052

Provider Services Support
Phone: 855-840-3627 (option 3)
Fax: 833-908-0144
Email: [email protected]

Care Coaches
Phone: 866-321-6560

Member referrals/eligibility questions
Fax: 888-972-9589
Email: [email protected]


Texas providers

Texas Integrated Health, Inc.

2200 Paseo Verde Parkway
Suite 280
Henderson, NV 89052

New York providers

Health Matters IPA, LLC

2200 Paseo Verde Parkway
Suite 280
Henderson, NV 89052

California providers

California Integrated Health, Inc.

2200 Paseo Verde Parkway
Suite 280
Henderson, NV 89052