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Ontrak Achieves NCQA Certification as a Credentials Verification Organization, Reinforcing Commitment to Quality Assurance in Healthcare

WE CHANGE LIVES

We find and help people with unaddressed behavioral health conditions and chronic disease to improve their health and reduce medical expenses.
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Loved Care Coach phone calls. Care Coach genuinely cared about me and my progress. I’ve learned to deal with people better. Accept that there are things I can’t control. I can remove myself from situations that cause anxiety.”

The Ontrak program did exactly what its name says – it got me back on track. If you are wanting to improve your life, want to just find a different avenue or help with anything, Ontrak gives all the tools – you just have to take advantage.”

“We don’t have great mental health care where I live, I was really struggling to even find a doctor, let alone a counselor. Then the Ontrak program popped up, and I thought, “This is amazing!” Having the program available really saved me and brought me out of a dark place.”

I had been doing it my way for so many years, and my way didn’t work. Ontrak’s approach is totally different than anything I had tried before… it’s just a completely different approach healing the whole body and mind.”

Proven results.
Durable Outcomes.

66%

pre-post reduction in inpatient encounters among the treated cohort

Peer Reviewed Treatment Effect Study
$485

per member per month cost savings durable 24 months post enrollment

Peer Reviewed Treatment Effect Study
$11,664

savings per member over 2 years

Peer Reviewed Treatment Effect Study

Behavioral Health that cuts costs

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Ontrak WholeHealth

Your needs. Your priorities. Your members first. Ontrak WholeHealth gives you four solutions to deliver effective behavioral healthcare, reduce costs—and drive durable health outcomes.

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Harness data analytics to find high-cost members living with undiagnosed or unaddressed behavioral health conditions.

Systematically connect with members to boost program participation and optimize plan utilization.

Give members 1:1 care coaching to help them navigate care, overcome barriers, and realize better health outcomes.

Significantly expand your behavioral health provider network.

Industry Leading Engagement

20%
average enrollment rate of members reached
66%
average retention rate
73
Member Net Promoter Score
8
months average time in program
Source: Ontrak Health book of business program data and member survey results

Ontrak is a key population health partner. We have found Ontrak’s outreach and care coaching highly effective. As a business partner, Ontrak is extremely responsive and moves swiftly to ensure we are continually aligned.”

Health Alliance Customer

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We are looking for the best! Our technology-forward team is committed to improving health and saving lives. We strive for successful, whole-person outcomes through collaborative care and offer an environment built on trust, opportunity, and skill-building.

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